General Terms and Conditions
§ 1 Scope, definitions
(1) The following general terms and conditions apply exclusively to the business relationship between marsupi.de and the customer, in the version valid at the time of the order. Any deviating conditions of the customer are hereby expressly rejected, unless marsupi.de expressly agrees to their validity.
(2) The customer is a consumer if the purpose of the requested deliveries and services cannot be attributed to his commercial or independent professional activity. The customer is an entrepreneur if he is a natural or legal person or a partnership with legal capacity who is acting in the exercise of his commercial or independent professional activity when concluding the contract.
§ 2 Conclusion of contract
(1) The customer can select products from the marsupi.de range using the "Add to cart" button and collect them in a so-called shopping cart. After clicking on the "Checkout" button and entering personal data on the order pages, the order is displayed again. On this order overview page, the customer can view and change all data and items. By clicking on the "Buy now" button, the customer makes a binding offer for all goods in the shopping cart. However, the customer's offer can only be made and transmitted if the customer bindingly accepts these contractual conditions by clicking on the "I have read the terms and conditions and agree to them" button.
(2) The customer's offer is accepted by marsupi.de immediately after sending by automatically generated email.
§ 3 Delivery
(1) Delivery takes place immediately after receipt of the customer's payment.
§ 4 Retention of title
Exclusively in the case of purchase on account and rental, the delivered goods remain the property of marsupi.de until full payment has been made.
§ 5 Prices and shipping costs
(1) All prices stated on the "marsupi.de" website include the applicable statutory sales tax.
(2) marsupi.de ships free of charge for orders over 30.00€. For orders under this value, the flat rate shipping costs are 2.90 euros. The goods are shipped via DHL / Deutsche Post AG.
§ 6 Terms of payment
(1) The customer can make the payment using the payment method of his choice.
(2) If a payment method is saved in the customer's user account, the customer can change it at any time.
(3) Payment of the purchase price is due immediately upon conclusion of the contract. If the due date for payment is determined according to the calendar, the customer is in default by missing the deadline. In this case, he must pay marsupi.de default interest at the statutory rate.
(4) The customer's obligation to pay default interest does not exclude the provider from asserting further damages for default.
§ 7 Warranty
(1) Statutory warranty rights apply to all goods from our shop.
§ 8 Liability
(1) Customers' claims for damages are excluded. Excluded from this are claims for damages by the customer arising from injury to life, body or health or from the violation of essential contractual obligations, the so-called cardinal obligations, as well as liability for other damages that are based on an intentional or grossly negligent breach of duty by marsupi.de, its legal representatives or vicarious agents. Essential contractual obligations are those whose fulfillment is necessary to achieve the aim of the contract, in particular the obligation to deliver the purchased item free of defects within the agreed deadlines.
(2) In the event of a breach of essential contractual obligations, marsupi.de is only liable for the typical, foreseeable damage if this was caused by simple negligence, unless the customer has claims for damages arising from injury to life, body or health. Essential contractual obligations include, in particular, the obligation to deliver the purchased item free of defects and on time.
(3) The restrictions in paragraphs 1 and 2 also apply to the benefit of marsupi.de's vicarious agents if claims are asserted directly against them. (4) The provisions of the Product Liability Act remain unaffected.
§ 9 Consumer's right of withdrawal:
Right of withdrawal: You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods. To exercise your right of withdrawal, you must contact us: marsupi.de Owner Anett Löwe, Rückertstraße 4 in 04157 Leipzig,E-Mail: shop@marsupi.de, Fax: 032223779971 by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You can also use our sample withdrawal form, which is not mandatory. To meet the withdrawal deadline, it is sufficient that you send your notification of exercising your right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal: If you withdraw from this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods. End of the cancellation policy.
§ 10 Notes on data processing
(1) marsupi.de collects customer data as part of the processing of contracts. marsupi.de observes the provisions of the Federal Data Protection Act and the Telemedia Act. Without the customer's consent, marsupi.de will only collect, process or use the customer's inventory and usage data to the extent that this is necessary for the processing of the contractual relationship.
§ 11 Complaints procedure
§ 12 Out-of-court dispute resolution